Privacy Policy

1. Introduction

Rongzhenghao Industrial Co., Ltd. respects your privacy and is committed to protecting the personal information you provide when visiting our website, submitting an inquiry, contacting us, or using our online services. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you may have under applicable privacy laws.

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, company name, email address, phone number, country or region, project requirements, product interests, and any information submitted through contact forms, inquiry forms, email, or other communication channels.

We may also collect basic technical information such as IP address, browser type, device information, pages visited, referring website, access time, and general usage data through cookies, analytics tools, or server logs.

3. How We Use Your Information

We use the information we collect to respond to inquiries, provide product and project consultation, prepare quotations, communicate about orders or cooperation opportunities, improve our website, analyze visitor behavior, maintain website security, and comply with applicable legal obligations.

If you agree to receive updates from us, we may use your contact information to send company news, product information, technical updates, or service communications. You may request to stop receiving such communications at any time.

4. Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience, remember preferences, measure website traffic, and understand how visitors interact with our pages. You can control or disable cookies through your browser settings, but some website functions may not work properly without cookies.

5. Sharing of Information

We do not sell your personal information. We may share necessary information with trusted service providers, logistics partners, local agents, technical partners, website hosting providers, analytics providers, or legal authorities when required for business operation, customer service, project fulfillment, legal compliance, or protection of our rights.

6. International Data Transfers

As we serve global customers, your information may be processed or transferred across countries or regions. When we transfer personal information, we take reasonable steps to protect it in accordance with this Privacy Policy and applicable data protection requirements.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, providing customer support, resolving disputes, and complying with legal or accounting obligations.

8. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to request access to your personal information, correction of inaccurate information, deletion of information, restriction of processing, objection to certain processing, data portability, withdrawal of consent, or information about how your data is used.

To exercise your rights, please contact us using the contact details below. We may need to verify your identity before responding to your request.

10. Third-Party Links

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party websites. We recommend that you review their privacy policies before providing any personal information.

11. Children’s Privacy

Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us and we will take appropriate steps to delete it.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functions, legal requirements, or privacy practices. The updated version will be posted on this page with a revised “Last updated” date.